Saturday, December 30, 2006

NLP Training - After the training is completed

Ah - there is a time when any training is completed. And then most of the time, reality (whatever that is) sets in. While the beauty of NLP is that it really helps people to change - change on the conscious and unconscious level with greater understanding for self and others - people around the participants haven't changed.

Sadly, many training outcomes are set in a way that they are not very effective - okay, something always sticks with the participants, but often, the learning is quickly forgotten. This happens for a variety of reasons.

One is that the transition back into the normal life is not smoothened. This is difficult in a personal development training, but also in a corporate setting. Coming Monday morning, many participants come back to work, see that the e-mail inbox is full and then, decide to postpone the implementation of the new learning for a day or two.

However, in most cases, the learning is forgotten when not applied immediately. I read a number that 85% of the training effect is lost in such cases. I am not sure if there are numbers for those that participate on their own without corporate sponsorship.

Another reason is that trainings are often conducted to change behaviours. But to change behaviours is not that easy, if the unconscious mind is not integrated. Only if learning is integrated on the conscious and unconsious mind is learning long lasting (something that you get when you train with Asia Mind Dynamics!).

People around those that participated in an NLP training realise that participants coming from NLP courses have changed dramatically. Mostly, participants discover new choices, or develop new pathways in their life. Many participants change their jobs for the better, develop better relationships with loved ones and those around them, gain the promotion that they desired, have a clear picture of the future and more.

But not all and sometimes, it simply is tough to retain the path of change. As much as those participants want to be at Cause for their life and create the results in their life that they desire, the reality can be grinding. An NLP course gives you plenty of tools to operate in a "normal world" (may be it is the crazy world) .

What then can be done?

Well, there are a couple of great, great advantages to go with Asia Mind Dynamics. I will organise regular meetings with all those that participated in the training, there will be online discussion groups, and we will be able to exchange ideas via e-mail, chat boxes or even mobile phones.

If a refresher is needed, I will organise one - for either the individual or the group. Over time, there will be a monthly meeting with those that went through my training, to support each other and learn from each other.

Basically, it is about learning together on how to apply what has been learnt to the real life, to change your life and influence those around you positively. Because, we want to create a world that is worthwhile living in and contributing, right?/

So get the insight now - here is the outline of the brochure and then sign up!
Or, send a mail to NLP AT AsiaMindDynamics.com for more inquiries.

(NLP in Asia)

(Asia Mind Dynamics)

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Wednesday, December 20, 2006

Stress and Christmas shopping

Malaysia is on sale, once again. And sure enough, it coincidences with Christmas. The queues in front of the shopping malls are huge, and disoriented shoppers walk dazily around, eyes wide open.

Many appear stressed, and now before the final, final weekend before Christmas, expect chaos. I will be one who is going to buy some presents for my boy on Saturday. He wants some Play Station Games (Star Wars), a new football, and a bicycle.

I am already not the nicest shopper during normal shopping days but now, with Christmas music blaring, promoters hassling, too many people pushing and shoving, wow, can I not feel pity with myself? I call it sensory overload, and that it surely is. You are entrenched in noise, visual teasers, and just the enclosures with too many people close by.

Well, it is the end-goal that I keep in mind. My boy's smile on the face, when he opens the presents. Of course he now knows that Santa Claus is actually is Papa, so there is no surprise on that side anymore.

A healthy mental attitude is healthy to start with - I play it out in the back of my mind, what I want, where I want it and then, be very determined in what I really want, in order not to be distracted too often.

I attempt to be in the mall at the earliest, to avoid being trapped in one of the huge traffic jams. And then, I entice myself as well with a short visit to the residential bookshop or a coffee. As an additional incentive.

Will I stay cool? Well, I hope and believe I am not heating up inside. I will be doing fine :).

How are you coping with the stress during Christmas shopping?

But once again, I am amazed by the amount of tools that I have at hand after I learnt NLP.

My upcoming NLP course still has places free - so register now to secure your seat now - download the brochure for the registration form . Send me a mail at NLP AT AsiaMindDynamics.com for more information.

(NLP in Asia)
(Asia Mind Dynamics)
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Thursday, December 07, 2006

NLP Certification Program and Trainer Profile

I just published the brochure of the NLP Certification Program in Kuala Lumpurt at the right side of this blog, plus my profile.

Take a look:


Meet trainer and coach

2007 NLP Certification Brochure

(NLP in Asia)
(Asia Mind Dynamics)
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Wednesday, December 06, 2006

The lost customer - will they ever return?

Recently, I went for lunch to Madam Kwan in KLCC. Madam Kwan, as most of you know, is one Malaysian restaurant with great, great food. The problem (is it one?) with such great places is that they are packed over lunch time. So, if you don't book a place, well, you better have time to wait.

I had a booking for me and friends, but I was there a bit too early. So I could watch the crowd gathering outside. Some were pretty tense, because they couldn't really see their bookings in the book, others were more astonished about the number of people already waiting. A third group was waiting patiently and silently.

The waiter attending to the waiting guests tried hard, but trying is not good enough for some. Especially, since the poor guy had to leave the door and check with his colleagues in the back about tables, I assume, and then come back to the front.

In the time that he was gone, no one was there to attend to the waiting guests - and more came. So there was room for impatience.

Some guests waiting went away, saying, that it takes too long and that they go over to Little Penang, another restaurant. Clearly, there are also queues in front of Little Penang, but I am not focussing on this right now.

The question here is, of course - will those customers ever return? How will they talk about their waiting experience to friends, neighbours, other colleagues? Such events are lasting events for some, while others browse over it easily.

However, every lost customer is lost business - a business that might not return, anymore!

So what can be done? Better management of the waiting list, for sure. Don't let the guests alone - always have someone to entertain them, or be ready to entertain them.

The guy attending to the customers looked stressed, and it was a stressful environment. So give him something that motivates him, immediately, and on the spot - ha, of course I talk about the magic of NLP here :)

Also, understand the individuality of customers. Every customer is different and wants to be treated differently. So train your people to be able to identify the different characteristics of customers, and treat customers the way they want to be treated. Rapport building, for one, is one great way in doing this, subconsciously!


Again, I am promoting my training here, of course, and again, this is something that we are going to talk about in intensity during the training. How to identify the different types of customers and be able to serve them in the way that entertains them most appropriately, so that, in the end, the level of complaints get reduced and you get a reputation even better than the current one. Which, in turn, increases sales. Great, what?


So join me now, okay?

Here are some details!

Just send me a mail to NLP AT asiaminddynamics.com and we take it from there, okay?

Andreas

(NLP in Asia)
(Asia Mind Dynamics)
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