Trusting your boss - or not?

As published in Asia Mind Dynamic's homepage:

A new study by Leadership IQ reveals frightening data, at least for the US.

"Only 20% of people strongly trust the top management of their organization. 36% moderately trust their top management, while the remaining 44% range from not trusting to strongly distrusting their top management."

"The study further discovered that people were more trusting of their direct boss than top management. 34% of people strongly trust their direct boss. 35% moderately trust their direct boss, while the remaining 31% range from not trusting to strongly distrusting their direct boss."

"An employee’s longevity with a company directly correlates with how much they trust their management. The results of the survey show that trust significantly predicts employee loyalty. Approximately 32% of a worker’s desire to stay or go is the result of feeling or not feeling trust towards their boss."

So the questions are:

For leaders:
- Does it matter if your employees trust you?
- How do you usually behave to gain trust?
- What can you do more of or less of to gain trust?

For employees:
- What does a boss need to do to gain your trust?
- How does lack of trust relate to your productivity?
- Would you perform better if you could trust your boss?
- What would your boss need to do in order to gain your trust?
- How often does your boss need to demonstrate this behaviour before you trust him or her again?
- Is the trust related to the company, to the products or services provided or to the individual at the top?

Interested in developing your leadership abilities?

Then join our upcoming two day course that transforms your mind for better results. Unleash the leader within you!

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I sacrificed my life for you!

I was waiting at the corner of a building for someone to pick me up (hey - not what you think, okay!!).

Suddenly, I heart the scolding voice of a mother, as she stormed around the corner with her daughter. The daughter, about 10 years old, cried heavily. The mother's face grimaced in anger.

And then she said to the daughter: "You know, I sacrified my life for you. Now you go into that building and.... " I couldn't hear the rest.

But I was shocked. Because when a child is still at that age, they are still accepting all that will be told by their parents, and relatives, and those in the nearer and closer surrounding. Even Television.

I believe that this was not the first time the daughter has heard this, or, at least, it won't be the last time either. The result of this will be a child that grows up damaged, inside her unconscious mind, full of guilt. May be always looking and searching to serve the mother. To make up to the mother, to be the good daughter.

I hope I am exaggerating. But I fear I am not. Beliefs are installed very fast and can operate forever.

Please, I know the mother meant well, but really, watch your language, just like you want your children to watch their language. Please remember, all children try their best to be good and act according to whatever resources they have. Their is hardly ever a child which wants to grow up and be bad!!!

(NLP in Asia)
(Asia Mind Dynamics)

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Stressful that stress is ruining sex lives in China

Oh man, poor China. Oh, oh - "Stress in China's cities is taking a toll on residents' sex lives, with 30 percent of middle-aged couples having no intimate relations.

Thirty percent of middle-aged couples have given up on sex altogether as a result of physical or psychological problems related to stress. One quarter of couples aged under 30 reported similar problems. The survey also found 45 percent of men in relationships suffered from erectile dysfunction."

What stress to read such news. The good part is that this is reducing the pressure on overburdened city infrastructures, since it longter reduces the number of city dwellers - no, sorry, I am kidding.

I don't know what causes the stress, but I can imagine that it is long working hours combined with traffic jams and long commuting time.- Hey, who is in the mood for sex after 12 or 13 hours of work combined with may be 2 hours of heavy traffic? Then, of course, it is the overall work pressure as well - heck, China's economy is growing hugely each year, and somehow, not all can be attributed to foreign direct investment or IT. Somehow, business is good for individual companies which grow - but then, to stretch this a bit further, employers don't find enough people or great talents - which subsequently leads to more work for the individual. Do you see the circle?

There cannot be enough time for sex then, mah!!! How can?

Then, of course, what is stress? Isn't it the result of an event occuring outside of us and we react to it, internally? Remember my EB/ IS equation of yesterday? Here thus is another example.

In addition, what do we do with this External Event? We frame it in our mind, after it is processed through the many filters in our mind, such as values, beliefs, memories, and so on!

Then, we react to it, internally, by forming our feelings or, as NLP calls it - the Internal Representation that is the results of an external event.

Now, imagine, despite all this what causes stress, ask yourself - how come that there are other people who don't have these problems, despite being exposed to just the same events - traffic jams, being overworked and all?

See, as such, stress is just a reaction of us internally to an external event. And since we react to it, we can actually change it.

How? Well, reframe the event, reframe the stress. Take a few deep breath, break down your tasks into manageable chunks, have a short break, do something different that you really like first, and more of this.

Or, you can take charge even more by thinking, and feeling about a time, that you had a similar challenge and enjoy the same feelings again. This can also change your overall state to the better.

When I still worked in corporate life, I created a YIPPPEE Folder. A folder with things inside that made me feel good. Like, funny videos, letters or mails of recommendation from clients and colleagues about a job well done. And so on.

Hey - watch these videos, there are tons out there, and for sure, it makes you better prepared for all the stress. And then go home (after work) and have great sex.
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Those who participate in my training benefit A LOT, and I don't want to sound too shy here :)

Michael H
General Manager, of a global Market Research Company

“Andreas has the enthusiasm for his subject that explodes into your subconscious mind and really makes NLP real for me. I recommend this training for everyone who already thinks that they are great – because they will realise just how much better they will be.”

Nora A. H.,
Counselor

“Your passion and drive is extremely powerful and empowering. I enjoyed the classes.”

So come on board, now!

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(NLP in Asia)
(Asia Mind Dynamics)

Where to go now, Spiderman?

He did it again. 10 years after his first attempt, French “Spiderman” Alain Robert climbed the Petronas Tower again, without robe and only using his hands and feet. He reached the 58th floor before police coaxed him out of his pursue.

Imagine the wind. Imagine the height. Imagine how it would be like to be up there and see the world so small below you.

This is fantastic - now imagine what kind of feelings, pictures or sounds went through his head while he climbed up. Probably total confidence, absolute trust in his ability and forward looking to the top of the tower.

Surely not - oh God, what do I do up here, careful that I don't fall, this is dangerous.

What you do in your mind and body when you set out to do something is what we in NLP call a positive internal representation (argh, what words!!!). An Internal Representation is about the things inside your head when you go about to do something. The question, always, is, what are you saying to yourself, and what is happening in your body!!

Be it the presentation that you fear or that you anticipate or that cold call that you postpone or just do it due to the fast beating of your heart or the confidence that you have.

Anything you do!!! Really.

Now imagine this spiderman and the first few steps that he takes. He is standing at the bottom of the tower, probably looking up. People around him might not notice him, but they will soon. Then Alain sets off and quickly reaches the first floor. What are people on the street going to say? Come down, or hey, man, that is cool!!! What happens to the people inside the office that see him hanging outside? Fear or anticipation or excitement?

Off, off he goes and fast he is. Real fast. And attracts attention.

So, ask yourself, what is going on in your head when you start out doing something? And remember, every time, you do this, and even if you feel uncomfortable the first time around, it stretches your belief system and the neurology!

What we teach in our NLP Certified Practitioner courses intensively, and also in our 2-day introductionary course this weekend is to how to manage your feelings. How to always be in a state that empowers you because it is the fear inside of you that is crippling you.

Just imagine what you can do if you just know ways to overcome this fear and become the magnificent person that you dream of being? You can be it, so very easily, really!!!!!!!, when you just realise your potential!

_________________________

New workshop and training courses are starting. Download the brochure about the different courses now. And register online already to secure your seat!

Those who participate in my training benefit A LOT, and I don't want to sound too shy here :)

Michael H
General Manager, of a global Market Research Company

“Andreas has the enthusiasm for his subject that explodes into your subconscious mind and really makes NLP real for me. I recommend this training for everyone who already thinks that they are great – because they will realise just how much better they will be.”

Nora A. H.,
Counselor

“Your passion and drive is extremely powerful and empowering. I enjoyed the classes.”

So come on board, now!

nlp
nlp malaysia
certified nlp practitioner malaysia
leadership training malaysia
leadership coaching malaysia
timeline malaysia
hypnotherapy malaysia
hypnosis malaysia
sales training malaysia

First impressions count

It is so, so, so very important to make a great, no, let me rephrase this - an outrageously great impression with whatever you do.

Impressions count.

When the customer calls your company, how well prepared are your people to make a good impression? Is the receptionist trained up well enough? Does she or he know how to build rapport over the phone on an instant? What if the receptionist is not around? And someone else picks up the phone, someone, who is not that used to customer contact but happens to be, well, just there? How prepared is this executive?

When the customer buys your product, how well trained are the salespeople? Okay, sure, the normal retailer might not be part of your value chain, and is not on your salary list. But wait a minute!!! What if the salesperson has no clue about your product but happens to know the product of your competitor? Because, just may be, the competitor paid a visit to the shop, and explained the product in one free session? Well, while the customer was looking for your product, the salesperson rather explains your competitor's product, that he knows so well.

How easy is your product to handle? How is the feeling of the product? is it easy to set up, or is it absolutely necessary to read the manual for hours and hours to just get the basics right on the buyer's premises? And, by the way - how well written is the manual? Full of mistakes? Forget about the grammar, that might be fine, because not everybody's first language is English (even so you could hire a proofreader!). But what about the spelling mistakes? Or, are the instructions easy to follow and understandable? Are there pictures leading visually inclined people through the setup?

How willing is your customer service to visit the customer's premises to give a hand with the installation? Has your company prepared them to assist a customer even after office hours? Do you have a hotline?

Oh - and by the way - how prepared are you, outside your office? Do you talk positively about your company? Are you a brand agent? What would a customer think when he meets you, by chance, in the supermarket or the mall?

Be aware that pitfalls for your company are all around. Today you need to serve many different kinds of customers who all look differently at your product. While segmenting your marketplace and your communication is one way to address different needs, in the time of the Internet, you also want to develop approaches for a 1 to 1 marketing. And, just to make sure - address customers in the way they want to be addressed. Not in the way that is convenient for you.

________________________________________________________
New courses are starting soon. Download the brochure outlining the different courses now.

Those who participate in my training benefit A LOT, and I don't want to sound too shy here :)

Michael H
General Manager, of a global Market Research Company

“Andreas has the enthusiasm for his subject that explodes into your subconscious mind and really makes NLP real for me. I recommend this training for everyone who already thinks that they are great – because they will realise just how much better they will be.”

Nora A. H.,
Counselor

“Your passion and drive is extremely powerful and empowering. I enjoyed the classes.”

So come on board, now!
_________________________________________________


(Asia Mind Dynamics)
(NLP in Asia)

nlp
nlp malaysia
certified nlp practitioner malaysia
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timeline malaysia
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Types of people

There are only three types of people. Seriously.

Those that are interested in meeting others to just widen their horizon and to grab the chance to learn something new - in any situation. They are the ones that search for value in any encounter, and question their beliefs. At least, when I meet them and they really are not interested in what I am saying, they say so. Honestly. Even in Asia, where sometimes, vague commitments or concessions are the rule.

Those that might say 'yeah, let's meet' but then never show the interest in following through. They don't respond to emails, calls or text messages. Their secretary or personal assistant excuses them - ' he went out for lunch', 'for an appointment' or, the favourite, is in a meeting. I love those. Sometimes, I ask how long the meeting will last and call again, on the dot. Embarrassment is audible, hehe!! The worse case are those that set up an appointment but then don't show up. Call 5 minutes before the meeting actually starts.

The third group are the fence sitters that never get anything done. They are interested, they meet, they talk, but then, cannot decide. Favourite saying? 'We call you when we are ready', 'we call you in a couple of days/ weeks', or, the favourite 'can you call again in 3 weeks time?', often hoping, that I won't call. There was a time, when I wrote down when to call and called, exactly after 3 weeks, or 2 days. Nowadays, I hardly care.

I prefer to work with the first group. They are ready for change, see value and want to accelerate. The other groups will come around, sooner or later. But it is like change everywhere, and willing to move - sometimes it is too late, and the train or the opportunity has gone - passed!!


_________________________________
New training courses are starting soon. Download the brochure about the different courses now.

Those who participate in my training benefit A LOT, and I don't want to sound too shy here :)

Michael H
General Manager, of a global Market Research Company

“Andreas has the enthusiasm for his subject that explodes into your subconscious mind and really makes NLP real for me. I recommend this training for everyone who already thinks that they are great – because they will realise just how much better they will be.”

Nora A. H.,
Counselor

“Your passion and drive is extremely powerful and empowering. I enjoyed the classes.”

So come on board, now

nlp
nlp malaysia
certified nlp practitioner malaysia
leadership training malaysia
leadership coaching malaysia
timeline malaysia
hypnotherapy malaysia
hypnosis malaysia
sales training malaysia